Refund and Return Policy

Refund and Return Policy

Effective Date: 01-02-2025

At pace4careers.in, we strive to provide high-quality educational content and ensure a great learning experience. If you are not satisfied with your purchase, please review our refund and return policy below.

1. Digital Products (Online Courses, eBooks, Downloads)

Due to the nature of digital products, we generally do not offer refunds once access has been granted. However, we may consider refund requests under the following conditions:

• You accidentally purchased the same course multiple times.
• You experience technical issues that prevent access, and we are unable to resolve them.
• The course content is significantly different from the description provided.

Refund requests must be submitted within 2 days of purchase.

2. Subscription-Based Services

• If you have a monthly or annual subscription, you can cancel at any time, but refunds will not be issued for partial months.
• If you were charged by mistake, please contact us within 2 days for assistance.

3. Live Classes and Webinars

• Refunds are available only if you cancel at least 1 day before the scheduled session.
• If a session is canceled by us, you will receive a full refund or the option to reschedule.

4. Physical Products (If Applicable)

If we sell physical materials (e.g., printed books, study kits), returns are accepted within 3 days of purchase, provided items are unused and in their original packaging. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

5. How to Request a Refund

To request a refund, please contact us through contact page with the following details:

• Your name and order number
• The reason for your request
• Any relevant screenshots or proof of issue (if applicable)

We will review your request and respond within 1 business day. If approved, refunds will be issued to the original payment method.

6. Exceptions

We reserve the right to decline refund requests in cases of abuse, excessive refund claims, or if the refund request does not meet our policy guidelines.

For any further questions, please contact our support team at info@pace4careers.in